Refund policy

We offer a 30-day return policy from the date you receive your order.

To be eligible for a return, your item must be unused, unworn, in its original condition and packaging, with proof of purchase.

To request a return, contact us at Hellozellemont@gmail.com.

Approved returns must be sent at the customer’s cost unless the item is damaged, defective or incorrectly supplied.

Once your return has been received and inspected, we’ll let you know if your refund has been approved. Approved refunds will be issued to your original payment method.

If your order arrives damaged, defective or incorrect, please contact us as soon as possible so we can make it right.

Nothing in this policy affects your rights under applicable consumer law.